• We reserve the right not to refund pipe orders.
  • We back our pipes 100%. If needed, minor adjustments or a replacements will be made if we deviated from your measurements by more than 1/8th of an inch.
  • We do not refund or replace for any damage to pipes caused by wet start, hot start, crashing or burning.
  • You have 30 days to contact us for any minor adjustments once you have received the pipe.
  • We charge 30% for canceling after work has been started.
  • Occasionally we make refunds, but there is a 50% charge for restocking. This applies to popular jets only.
  • All products are returnable within reason. Returning products must be unused and in original package.
    There is 15% charge for returning a working product.
  • Turbine engines and airplane kits are not refundable.
  • All custom built jets are not refundable.
  • We reserve the right to refuse sales to any individual or manufacture.
  • Please read and understand our policy before making a purchase.

Thank you for doing business with us.

Sincerely,
Tam Nguyen

 

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Copyright © 2009 Tam Jets R/C Model - 180 Lewis Road Unit # 11 San Jose, Ca 95111
Tel: (408) 224-7600 Fax: (408) 224-7660